We ship all orders via Australia Post from Townsville, QLD.
Processing Time:
All orders are processed within 1–3 business days. You’ll receive a confirmation email with tracking information once your order has been dispatched.
Shipping Options:
- Standard Parcel Post (2–8 business days)
- Express Post (1–4 business days)
Delivery timeframes are estimates provided by Australia Post and may vary depending on your location and during peak periods,
Tracking:
All parcels come with tracking. You can track your order via the Australia Post website using the tracking number provided in your shipping confirmation email.
Shipping Delays:
We are not responsible for delays once the item has been handed over to Australia Post, but we’re happy to assist with tracking updates or missing parcels.
Lost or Damaged Packages:
If your package is lost or arrives damaged, please contact us at [your email] within 7 days of delivery. We’ll work with Australia Post to resolve the issue as quickly as possible.
